We contribute 2% of every purchase to The National Pediatric Cancer Foundation

Frequently Asked Questions

Find answers to the most common questions about Red Light Therapy, our products, and services.

Products

What is Solbasium Red Light Therapy?

Solbasium uses clinically-proven red and near-infrared light wavelengths to help support recovery, reduce inflammation, improve skin health, and enhance overall wellness.

How do I choose the right device for my needs?

We recommend starting with our product quiz or contacting our support team who can guide you based on your wellness goals.

Are your devices safe to use?

Yes. Solbasium products are general health and wellness devices, so FDA clearance is not required. Every product is built with quality components and tested to strict safety standards.

Cryotherapy

Is whole-body cryotherapy safe?

Whole-body cryotherapy is generally safe for healthy adults. Always consult your doctor if you have any health conditions.

How does cryotherapy work?

Cryotherapy exposes the body to extremely cold temperatures briefly, triggering natural recovery responses that reduce inflammation and boost energy.

Red Light Therapy

Is Red Light Therapy safe?

Yes. Red light therapy is a non-invasive, drug-free treatment with an excellent safety profile backed by hundreds of clinical studies.

How long should each session last?

Most sessions range from 10 to 20 minutes. Start shorter and gradually increase as your body adjusts.

How long will it take to see results?

Many users notice improvements within 2–4 weeks. Optimal results typically appear after 8–12 weeks of regular sessions.

Shipping, Returns & Exchanges

How soon will my order be processed?

Orders are processed within 1–2 business days. You will receive a tracking email once your order ships.

What is your return policy?

Unused, unopened consumer products (cold plunges, Quantum Roller, recovery pads, massage gun, accessories) may be returned within 30 days of delivery with written authorization. The customer pays return shipping and a 20% restocking fee applies. Red light therapy beds, hyperbaric chambers, cryotherapy and saunas are built to order and are non-returnable once production begins. See our Shipping & Returns page for full details.

Do you ship internationally?

Yes, we ship to most countries worldwide. Costs vary by destination and are calculated at checkout.